Shipped a unified platform connecting operators, services, and travelers across the network
A regional tourism network coordinated 200+ independent operators with no shared technology. We built a single platform that unified discovery, booking, and operator management.
Regional Tourism Network
4.5%
Booking conversion
from 1.4%
200
Operators live
from 12
24/7
Coverage
from 9-5
The challenge
Tours, transport, dining, and experience operators across the network ran on different tools — or none at all. Travelers couldn't book multi-vendor itineraries in one place, and the network had no shared data on demand or performance.
What we did
- →Built an operator portal with role-based dashboards, inventory management, and split payments.
- →Built a traveler-facing marketplace with multilingual search, real-time availability, and one-checkout multi-operator booking.
- →Onboarded operators in cohorts with hands-on support and migration tooling.
Outcomes
- ✓200+ operators live on the platform in the first phase.
- ✓3.2× booking conversion versus the previous fragmented funnel.
- ✓First-time visibility into demand patterns at the network level.