All solutionsBy sector · Hotels & hospitality

A front desk that never hangs up, bookings that pay no commission

Every unanswered call is a booking walking out — often to an OTA that then charges you commission on a guest who was already yours.

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What we build
  • Voice and WhatsApp agent wired to the PMS
  • Direct booking closed against your engine
  • Reconfirmations and pre-arrival upsell
  • The full platform: HotelNet
Already built for hotels

HotelNet

Bookings, operations and sales for your hotel in one platform, with the agents already wired in. Not a mockup — go in and look around.

See HotelNet

Where the money leaks

The front desk does what it can, but it can't check in a family, charge an extra and pick up the phone at the same time.

  • After-hours requests that end up on Booking.
  • 15–20% commission on every OTA reservation.
  • No-shows and last-minute cancellations with no time to resell.
  • Upsells never offered: late check-out, parking, spa.

Driving the direct booking

If the agent turns part of what today ends on an OTA into direct bookings, each one saves you the full commission.

  • Checks availability, quotes and closes against your engine.
  • Serves in several languages, at any hour.
  • Offers extras before arrival.
  • Routes groups, events and complaints to the right person.
How we work

From first call to production.

01

Discovery

We map your business and find where AI actually moves the needle.

02

Design

We prototype fast and validate with you before building anything.

03

Build

Engineering meant for production, not for a pretty demo.

04

Deploy & support

We ship it and we stay. Continuous improvement, month after month.

Almost every project starts with the training and the audit: that's where what to build — and in what order — comes from. See the AI training

Frequently asked questions

I don't want a robot serving my guests.

That's the most common worry. The agent absorbs the repetitive volume and the impossible hours; your team gets time back for the guest in front of them. Anyone who wants a person gets one.

Does it connect to our PMS?

To the common ones, yes. We confirm before starting: if your PMS allows no integration, we say so on the first call.

Is there something ready-made for hotels?

Yes: HotelNet is our hotel platform, with bookings, operations and agents already built. You can see it running.

Other solutions

Shall we look at your case?

A 30-minute call. We tell you what can be automated in your business and what isn't worth it.

Book a 30-min call